How do I manage users in Mediaflow

How you as a Pro user can manage Basic and Pro users

Table of Contents

How do I create new users?

How do I delete a user?

How do I change a user's user type from eg Basic to Pro?

To be able to create users, you must be a Pro or Pro + Super Admin user.

What do the different user types do?

  • Basic users do not have access to the settings (gear) and can therefore never manage users, groups and the like in the system.
  • Pro users have access to settings and can therefore work with administration and permissions (depending on their group permissions).
  • Pro users also automatically have access to Plugins for Pro users (swedish)
  • Pro + Admin users also have access to the Superadmin mode which can be activated and which allows you to temporarily bypass all permissions and restrictions in the system.

How do I create new users?

  1. Click on the Gear and select User
  2. Click on "New user"
  3. Enter username (preferably user's email)
  4. Click "Generate" to generate a random password or enter your own. Write down/copy the password.
  5. Enter the name and e-mail of users and any other personal information
  6. Specify whether users should be Basic, Pro or Pro + Superadmin and which groups the user should be part of.
  7. Please set default values for uploaded files
  8. Send an e-mail to the new user with Username and password

new_user

An automatic e-mail will not be sent to the created user.
This has to be sent manually for now and will be automated in a later update.

Good information to add when sending an email to a new user:

When the new user logs in for the first time they can click on their name at the top right to go to "My profile" where they can add or change their information and set their own password.

Change_password

How do I delete a user?

1. Click on the gear

2. Click Users

3. Click on one of the usernames

4. Click Delete

Files that are in a user's personal folders are deleted when deleting a user account. If some of these files are also in other shared folders, they will not be deleted when you delete a user.

All files in shared folders that the person has uploaded remain in the system.

How do I change a user's user type from eg Basic to Pro?

Do this:

1. Click on the gear

2. Click Users

3. Click on one of the usernames

4. Click User Type and change in the list

5. Click Save

Change_user_type

Further reading:

How does permissions of Mediaflow users and groups work?